Customer Service
Customer Service in an Instant
Offers techniques and tips for maintaining customer loyalty, finding new customers, understanding customer concerns, using technology to develop relationships, and developing essential skills for customer service success. Original. Copyright (C) Muze Inc. 2005.
Advantus Framed "Customer Service" Motivational Print, 30w x - 7
Framed ?Customer Service? Motivational Print Illustrated inspirational message High-gloss black lacquer frame with Masonite backing, scratch-resistant styrene face ?Always give the customer more than they expect.?
The Nordstrom Way To Customer Service Excellence
First published in 1995, The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstrom Way with an even more practical guide to becoming the ?Nordstrom? of your industry.
Perfect Phrases For Customer Service
Tools for pleasing even the most demanding customers A satisfied customer is a loyal customer, and in today`s supercompetitive business economy few things are as crucial to a company`s bottom line as the quality of its customer service.
Exceptional Customer Service : Going Beyond Your Good Service to
Retail: $12.95 (45% off!)
(Textbooks)
The book, "Exceptional Customer Service : Going Beyond Your Good Service to Exceed the Cutomer's Expectation", by Lisa Ford, David McNair and Bill Perry (Edition: 01).
World of Customer Service
Retail: $71.50 (40% off!)
(Textbooks)
The book, "World of Customer Service", by Pattie Odgers (Edition: 2ND 08).